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Who are we?

Introducing Himalayan Trekking Experience!  We are a leading worldwide adventure company that will transport you to the most remarkable locations on earth. Our specialities include mountaineering, trekking, yoga retreats, voluntourism, and Bicycle tours. The company was founded by partners Sebastin and Patricia to take people to isolated locations of the Himalayas and provide an outstanding adventure experience. Starting our adventure company was probably envisioned around 2015 like we visualise so many other ideas in life. It wasn't a sudden development. I've longed to launch my initiative. I have spent much of my life doing adventure sports. After riding across 13 countries, I left my high-profile corporate career to launch India's first mobile Bicycle service unit and global Bicycle Tours cater to worldwide Bicycle Tours. My life has altered significantly over the past 10 years as a result of trekking and mountain climbing in the Himalayas. I discovered my calling, and my enthusiasm for Himalayan adventure activities has blossomed. Having had this experience in the Himalayas, I now wanted to share it with others. We have decided to increase our international operation in Spain as a result of the ongoing expansion and development over the past several years. We are adventurers at heart. And  Nature provides us with experiences that are beyond our most bizarre expectations. The motivation underlying what we do is being capable of sharing them with you. We have grown over time to become your comprehensive and trusted Himalayan Experience provider. Our objective is to deliver unforgettable moments while keeping your safety at the forefront. We are the industry pioneers for Himalayan adventures. At HTE, we strive diligently to provide you with a plethora of options, and we are certain you will discover an adventure that exceeds your anticipations. People from all different backgrounds are brought together by adventure travel companies. Adventure has always sparked the human spirit and through the ambitions of engaging in an epic experience has shed the perceived sense of who we are in the realities of our everyday life. Living in the 'now' is made possible through adventure. It enables "human level" communication between people. We adore being a member of the adventure community for this amazing reason. We curate distinctive experiences in the Himalayas. Trekking, peak-climbing, expeditions, bicycle tours, yoga retreats, and voluntourism are just a few of the many activities we offer. We provide both scheduled departures as well as custom itineraries. OUR KEY VALUES VISION To be an adventure firm that facilitates promoting sustainability, life-changing advocacies, and optimism through eco-friendly expeditions while retaining strong worldwide standards. We aspire to build a satisfying work environment with notable operational excellence. MISSION Being a worldwide leader in the adventure industry by offering thrilling and unforgettable experiences while incorporating important social and economic initiatives. To develop innovative but noteworthy programmes, such as supporting sustainable modes of transportation by hosting bicycle tours and taking part in ecological awareness initiatives.  Reliable Customer Care Our primary aim is to satisfy our customers. We continuously strive to provide the highest possible level of client satisfaction, and we accomplish this by carefully crafting our trip packages to cater to the requirements of the travellers and actively listening to their desires and preferences. To make sure that we are constantly on the same page and that all of our client's expectations are satisfied, we maintain a transparent and open channel of communication. Tell us what you want, and we will do our best to accommodate you. High Integrity We are aware that a solid reputation is difficult to build but simple to destroy. This explains why our organisation places such a high value on integrity and honesty. Whenever we communicate at the Himalayan Trekking Experience, we always mean what we say and say what we mean. We ensure that we keep all of our commitments by conducting business according to strict ethical guidelines. We only offer ideas and provide recommendations that are in your best interests, and we won't try to sell you anything which you don't want. Adhered to Professionalism With more than 6 years of experience in the adventure sector, we are well-versed with the Himalayas' topography, culture, and sceneries, and we aspire to impart this expertise to you. We are proud of our team. We seek motivated individuals who possess a zeal for trekking and train them to the highest standards at the Himalayan Trekking Experience. We continuously strive to ensure that you have only pleasant experiences of our company and the magnificent Himalayas when you leave! Excellent Team Work Since cooperation is essential to finding the best solutions, mutual support is one of our guiding principles. We collaborate as a team with our clients, partners, and the community to establish profound, enduring relationships that enable us to deliver you the finest experiences and services possible. We team up to make sure the excursion we organise for you is the best it can be. Distinguished Excellence Our crew is dedicated to utilising its extensive expertise and understanding of the Himalayan area to provide you with the trip of a lifetime. To provide our visitors with a real Himalayan experience, we are constantly looking for something special and memorable. We frequently receive compliments for going above and beyond to provide you with the finest experience. Our main goal at HTE is to consistently provide exceptional service. Exceptional Reliability & Flexibility You can count on us to provide you with a special experience that will be etched in your treasure trove of memories forever. We take care to respond to your emails and inquiries promptly, communicate effectively, and fulfil our commitments. We employ our expertise, know-how, and relationships as a top customer-responsive adventure travel curator to provide our clients with customized itineraries that go above and beyond their expectations. Prominent Efficiency We have a direct pulse on the Himalayan region because we live and work there every day, therefore we can promise that your excursion will be efficient and enjoyable while presenting everything that the Himalayas has to offer. Our itineraries are created so that you may take full advantage of the excursion while facing the minimal obstacles imaginable. In the event of unanticipated setbacks, our crew is prepared to respond efficiently and make necessary adjustments. First-Rate Safety We place the utmost priority on safety. Even though we are aware of how unexpected nature may be at times, our crew is trained and equipped to tackle difficult circumstances. We always have enough first-aid supplies, oxygen cylinders, and stretchers on hand for emergencies, and all of our trek leaders are qualified Wilderness First Aid Responders. We also assist our visitors in preparing for their journey by facilitating them with important and valuable information on the complexities of trekking. Utmost Quality We detest compromising the quality of our service. We diligently plan and prepare for everything to ensure that the trip runs as smoothly as possible, from precise hotel arrangements and transit to helping you on the walk and offering the greatest dinner. Our positive attitude and perseverance to make things happen, along with our experience, enable you to cross items off your bucket list in the most delightful manner. Profound Sustainability We manage our operations sustainably, keeping in mind the need to protect our traditional and ecological heritage. For us, sustainability is a way of life that respects the environment, people, and animals, not just a phrase in a brochure. We fulfil the responsibility to preserve the pathways green and encourage our trekkers to do it as well. To maximise the benefits of tourism in the area and support its sustainable growth, we also hire local tour guides, cooks, and labourers.

Documents to download

Size

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Liability

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Disclaimer & Declaration

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Parents Disclaimer

25MB

Medical Disclaimer

25MB

Terms & Conditions

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Cancellation Policy

Our cancellation policy is extremely flexible. Please see the details below, as a family- owned business, we appreciate your support of our company and partners in the adventure travel industry by reserving a tour with us.

Payment Terms

The prices quoted are for payment through our website via our payment gateway providers, Bank transfer or cash payable in Granada, Spain. The tour price is payable to “Bike and Trek Adventure”, Spain 45 days prior to departure, failure to pay by that date  “Bike and Trek Adventure” to cancel your booking without notice and without refund of the deposit if deemed necessary. Prices are quoted in Euros for all trips, the booking date may be up to 3 months before departure.

Cancellation Policy

if it became necessary to cancel your tour, you must notify Bike and Trek Adventure, immediately in writing. once we receive your notice, cancellation will take effect. Please note that the following charges will apply to cancellation.

  • If cancellation take place more than 45 days prior to departure, your full deposit will be returned except a processing charge & Admin expenses (Admin expenses, Actual Bank transfer charges)

  • If cancellation take place 30 days before the start date of the activity departure , 30 % of the tour price will be fortified

  • if cancellation takes place less than 30 days and 15 days prior to departure 50 %of the tour price will be fortified 

  • Cancellation between 15 days and 1 day before the start date of the tour or no show on the start day of the tour unfortunately no refund – 100% of the tour price will be fortified

  • The tour prices quoted as a package

  • No partial refunds or credit will be given for service not used

  • We recommend that you obtain travel insurance upon booking.

Please Note:

If you book a “Bike and Trek Adventure”, Trek or Expedition (Not applicable for Yoga Meditation program) and then wish to cancel, you will receive a full credit on your payments for a future trip on towards one of your already scheduled 2023 departures. You will need to let us know by 45 days before your trip, so that we have the opportunity to re-sell spaces and give staff and guides time to plan. Also if you can’t make a trip within 45 day period because of travel restrictions that affect your ability to make the trip, we will give a full credit of payment towards a future trip.

In the rare event that “Bike and Trek Adventure” calls off/Cancel a trek / Expedition / Yoga Meditation program :

We almost never call off/ cancel our tours. But in the rare event that we call off/ cancel a Tour because of force majeure OR natural calamities (Continuous rain or snow, snowstorms, thunderstorms, floods, landslides, earthquake or any other natural calamity that prevents us from conducting an activity safely OR unexpected situation like political unrest, local riots, pandemic, lockdowns, government orders OR any other issues that affect the safety of the whole group “Bike and Trek Adventure” will transfer the Tour to another location or issue a voucher on any of our activities over the next one year.

Important Note 1: If your entire group is forced to abandon the activity after you have reached/crossed the first campsite of any trek/Expedition/Yoga Retreat (could be due to weather/sudden unforeseen circumstances), we will not issue a voucher, you are welcome to repeat the trek/Expedition/Yoga Retreat free of cost with “Trek and Ride Adventure” with in an year time period..

Important Note 2 : We do not issue vouchers to those who you come down from a trek/Expedition/Yoga Retreat or discontinued a trip. This can happen when your trek leader sends you down due to any of the reasons

 

  • Lack of fitness

  • Non-maintenance of turn-around time

  • Altitude sickness

  • Blood Pressure

  • Any health issues

  • Found drinking alcohol / smoking or breaking rules of the trek

  • Quit the trek on your own due to personal reasons

 

Vouchers are given only when the whole team’s trek/expedition/Yoga Retreat is cancelled / called off by “Trek and Ride Adventure”.

Custom Trip Cancellation policy: 

Our standard cancellation policy do not apply for customised or Bespoke trips, and will be communicated on a per project basis.In the rare event that we shift a trek/Expedition/Yoga Retreat:

There are situations that are beyond our control – excessive snow/rain, thunderstorms, flood, landslides, earthquakes OR unexpected political unrest, curfews, local riots, pandemics, changes in permission rules of the government or government orders, or any such reason where a trek/Expedition/Yoga Retreat cannot run.

Then in such circumstances “Bike and Trek Adventure” will always try to give you an alternate trek/Expedition/Yoga Retreat. This may involve shifting you to another location, where the situation is more favourable. In such situation, we will issue a voucher for the difference in the amount of your trip fee (If applicable).

You can redeem the trek voucher on any of our treks over the next one year. A refund for the trek fee or the difference is not applicable.

 

Changes Of Reservation:

There is no legal right to make changes with respect to the date of the journey and destination after concluding the contract. If changes of reservations are possible “Bike and Trek Adventure” agrees to them.

 

Court of Jurisdiction:

“Bike and Trek Adventure” is registered under the name “BIKE AND TREK ADVENTURE” Sole Trader, with the Spanish Government company registration act. The conditions and terms are subject to Spanish law and to the exclusive jurisdiction of the Spanish courts. Any complaints or grievances you may communicate to sbfrancis@bikeandtrekadventure.com  with in 2 weeks of completion of the trip, otherwise it won’t be validated.

Minimum Number of Participants:

All offered trips will take place at a minimum number of 7 participants, If this number is not reached, “Bike and Trek Adventure” may cancel the trip until 14 days before its starting date.

 

How to Cancel your Tours: 

In case, you wish to cancel your tour, follow these steps:

  • Write an e mail to info@bikeandtrekadventure.com 

  • After you have cancelled your tour, if you have opted for a refund, the refund amount will land in the same account that you have made the payment, from. If any Bank charges applicable that amount will be deducted

Documents to read before your trek/ride

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